Privacy Policy

When you submit an enquiry through our website, we collect the information you provide, which may include your name, company name, business email address, telephone number, the service you are interested in and the details of your enquiry.

Providing this information is voluntary, but we need it in order to reply to you.

We use the information you provide in order to:

• respond to enquiries and business correspondence;
• discuss requirements, scope and proposals for requested services;
• provide and administer services agreed with a client;
• maintain business records and comply with legal obligations.

We do not sell your information, and we do not use enquiry details for unrelated marketing purposes.

Enquiries received through the website form or by email are handled by the company for the purpose of business communication. Correspondence may be retained so that we have a record of the discussion relating to a project or service request.

Like most websites, our hosting infrastructure may automatically record limited technical information when pages are requested, such as IP address, browser type, device type, requested pages, referring pages and the date and time of the request. This information is used for security, diagnostics, and to maintain the reliability and performance of the website.

This website is designed to operate without unnecessary tracking. Where cookies or similar technologies are used, they are limited to those needed for the website to function correctly and securely. If analytics or other optional cookies are introduced in future, this policy will be updated accordingly and consent will be obtained where required.

You can control or delete cookies through your browser settings. Restricting cookies may affect the functionality of some websites.

We use third-party providers to operate our website and business communications, such as website hosting and email services. These providers process information only as necessary to deliver their service to us. We do not share enquiry information with third parties for their own marketing purposes.

Where a provider processes information outside the United Kingdom, we take reasonable steps to ensure appropriate safeguards are in place.

We retain enquiry and correspondence information only for as long as necessary for the purpose it was collected, including any period required to meet legal, accounting or record-keeping obligations. Information that is no longer required is deleted.

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or alteration. This includes restricting access to information to those who need it for business purposes. No method of transmission or storage can be guaranteed to be completely secure.

Under UK data protection law you have rights in relation to your personal information, including the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request erasure of information where there is no longer a valid reason to keep it;
• object to or request restriction of certain processing;
• request the transfer of information in a portable format where applicable;
• withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below. You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

For any questions about this privacy policy or the information we hold, please contact:

KARNALI IT SOLUTION LTD
Office 974, 85 Dunstall Hill, Wolverhampton, West Midlands, United Kingdom, WV6 0SR
Email: info@[DOMAIN]

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The current version is always published on this page.